FAQ

So far, we use email as DIITU user's ID. Since we concern user's privacy, we have to validate the ownership of the email. To activate your DIITU account, you have to click the activation link in the activation email.

We noticed that part of the activation emails are dropped into spam/junk folder. If you cannot find your activation email, please check your spam or junk folder.

If you still cannot find the activation email in the spam/junk foler, you can email to our service@diitu.com. We can manually activate your account.

If you are Hotmail users, we just noticed that mails from diitu.com will be put into Junk folder. Please check your Junk folder for the activation email. We already ask Hotmail for assistance. However, it needs time. If you can report/mark our mail as not spam/junk email. We will appreciate.

We are working hard on providing a web version for DIITU users. Please use the Feedback form to tell us if you wannt to deactivate your account. We appreciate your feedbacks.